INTRODUCTION

At Ikayaa Food Products, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, inquire about our products, or engage in trade with us.

DATA WE COLLECT

We collect information that allows us to provide a seamless export service. This includes:

• Identity & Contact Data: Name, business email, phone number, and company name provided via inquiry forms.
• Trade Data: Details about your product interests, volume requirements, and destination port for shipping quotes.
• Technical Data: IP address, browser type, and usage patterns collected through cookies to improve our website experience.

HOW WE USE YOUR INFORMATION

Your data is used strictly for professional purposes:

• Order Fulfillment: To process quotes, manage shipments, and provide logistics updates.
• Compliance: To verify buyer identity for international trade regulations and anti-money laundering (AML) protocols.
• Communication: To respond to your “Bulk Enquiry” requests and provide technical data sheets.
• Improvements: To analyze website traffic and optimize our product presentation for global buyers.

DATA SHARING & DISCLOSURE

We do not sell or rent your data to third parties. We only share information with trusted partners necessary to complete your shipment:

• Logistics Partners: Shipping lines and freight forwarders to arrange delivery.
• Regulatory Bodies: Customs authorities and certification agencies (APEDA, FSSAI) for export documentation.
• Legal Requirements: If required by law to comply with global trade mandates.

DATA SECURITY

We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your business information. All digital data is stored on secure servers, and physical documents (like Bill of Ladings) are handled with strict confidentiality.

INTERNATIONAL DATA TRANSFERS

As a global exporter, your information may be transferred across borders to facilitate international logistics. By using our services, you consent to these transfers, ensuring your data remains protected under our internal security protocols.

YOUR RIGHTS

You have the right to:

• Request access to the data we hold about your business.
• Request correction of any inaccurate information.
• Request the deletion of your data once a transaction is finalized (subject to legal record-keeping requirements).

CONTACT US

If you have any questions regarding this Privacy Policy or how your data is handled, please contact our Compliance Officer:

Email: [email protected]

Address: [Insert Registered Office Address]